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Guest Survey
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   Guest Survey
Because the Buckingham Hotel considers guest satisfaction its primary mission, feedback from our guests is important. Kindly take a few moments to complete this form so that we may help ensure we are meeting our goals.

Visiting the Hotel
Was this your first stay with the Hotel?
Yes     No
Dates of Stay
From  (mm/dd/yyyy)  To  (mm/dd/yyyy)
Suite Number   
How did you learn of the Buckingham?
Internet Travel Site   Travel Agent   Friend   Magazine Story   Other  
Purpose of your visit:
Business   Pleasure   Other   Convention/Group  
How did you make your reservation?
Travel Agent    Internet Travel Site    Direct    Buckingham Hotel Web Site  
How was your reservation handled?
Excellent    Good    Fair    Poor   

Our Staff
Did you find our staff to be knowledgeable and friendly?
Excellent    Good    Fair    Poor   
Did you find the Front Desk staff professional?
Excellent    Good    Fair    Poor   
How was your check in process?
Excellent    Good    Fair    Poor   
Did our staff efficiently handle any concerns/requests?
Excellent    Good    Fair    Poor   

Your Suite
Cleanliness
Excellent    Good    Fair    Poor   
Guest Supplies/Amenities
Excellent    Good    Fair    Poor   
Spaciousness and comfort of your suite
Excellent    Good    Fair    Poor   
Overall
Kitchen Excellent    Good    Fair    Poor   
Bathroom Excellent    Good    Fair    Poor   
Bedroom/living room Excellent    Good    Fair    Poor   

The Hotel Facilities
How did you like our facilities?
Fitness Center Excellent    Good    Fair    Poor    Did not use   
Patron's Lounge Excellent    Good    Fair    Poor    Did not use   
Business Center Excellent    Good    Fair    Poor    Did not use   
Did you enjoy our art and music throughout the Hotel?
Yes   No
Our Staff is our most important asset. Please tell us how you would rate them?
Excellent    Good    Fair    Poor   
Was there an employee who made your stay more pleasurable?
     
Would you return to the Buckingham Hotel?
Yes   No
Would you recommend us to someone else?
Yes   No
Comments
     
Is there anything we could have done to make your stay at the Buckingham Hotel more enjoyable?
     
If you would like us to contact you, please provide us with your name and email address:
Last name
First Name
Email address
Would you like to receive our email news letter?
Yes     No
 

101 West 57th Street
New York, NY 10019
Phone: 888.511.1900		 Home   |   Special & Packages   |   The Hotel   |   Neighborhood
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